The following is the privacy policy for the www.ucacards.com website.

The party responsible for data processing via the named website (the data controller) is:
Digital World Teknoloji Anonim Sirketi
Osmanağa, Söğütlü Çeşme Caddesi No:92-94/65
Kadıköy, IStambul, Turkey
VAT nr: 2950970578
Reg.nr (Tic.Sic.No.): 213357-5
Email: service@ucacards.com

(hereinafter referred to as: UCA)

1. SECURITY AND PROTECTION OF YOUR PERSONAL DATA

As the data controller as defined under data protection regulations, we commit ourselves to protecting your personal data and treating it confidentially. The collection, storage, modification, transmission, blocking, erasure, and use of your personal data is always carried out in accordance with the applicable data protection regulations, especially the EU General Data Protection Regulation (GDPR).

In order to protect your rights, we have adopted technical and organisational measures, and also ensured that external service providers commissioned by us comply with the data protection regulations.

2. STORAGE DURATION

We store your personal data as long as necessary to achieve the purpose for which it was stored or for as long as stipulated by law.

Data that we process on the basis of your consent will be stored until your consent is revoked or for as long as the data is required.

We store data that we process for the purpose of a contractual relationship with you for as long as the contractual relationship exists and beyond if statutory retention periods require us to do so.

Data that we process on the basis of a legitimate interest will be stored as long as the legitimate interest exists and your interest in its deletion is not judged to be higher.

3. ACCESS DATA

If you use the website for information purposes only, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee its stability and security:

  • IP address
  • Date and time of request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Request status/HTTP status code
  • The amount of data transmitted
  • The website making the request
  • Browser
  • Operating system and device
  • The language and version of the browser software

However, our web server stores this information separately from other data; it is not possible for us to assign this data to a specific person. After an anonymous evaluation for statistical purposes, this information will be deleted immediately.

This data processing is based on Art. 6 para. 1 clause 1 lit. f GDPR and serves to protect our legitimate interest in the optimal presentation of our website.

4. LOG FILES

In addition, log file information (your IP address) will be saved as soon as you log into your account and make changes there (e.g. place an order or change your contact details). For security reasons, this information is stored for as long as it is necessary to investigate abusive or fraudulent activities and will only then be deleted. Data which must be retained as potential evidence is not deleted until the relevant incident has been ultimately clarified.

This data processing is based on Art. 6 para. 1 clause 1 lit. f GDPR and serves to protect our legitimate interest in preventing the misuse of our website.

5. USE OF COOKIES

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are allocated and stored on your hard disk in association with the browser you are using and through which the site which sets the cookie transmits certain information. Cookies cannot run programs or deliver viruses to your computer. They serve to make our website more user-friendly and effective overall.

Our website uses the following types of cookies, the scope and functionality of which are explained below:

a) temporary cookies are automatically deleted when you close the browser. These include, especially, session cookies. These store a so-called session ID with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out.

b) Persistent cookies are automatically deleted after a specified period, which may differ, depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

c) Flash cookies used are not recorded by your browser, but instead by your Flash plug-in. These objects store the required data of your browser independently and do not have an automatic expiry date.

d) Third party cookies are not set by UCA, but by a third party. Third-party cookies are created, for example, by the plug-ins (see below) of such social networks as Facebook or Instagram, or by the services of Google Analytics, You Tube, etc. which are integrated into the UCA website. These third-party cookies are generated by integrated plug-ins or technologies of the respective organisations. UCA has no control over the cookies and privacy settings of these services or organisations and expressly declares that the respective cookie & privacy policies of these third-party providers apply to these services.

To get more information about these cookies, see the links below.

YouTube, Google Analytics:

https://policies.google.com/technologies/cookies?hl=en

Facebook, Instagram:

www.facebook.com

You can configure your browser settings according to your wishes and refuse to accept cookies. If you do not want Flash cookies to be used, you must install a corresponding add-on, e.g. “Better Privacy” for Mozilla Firefox or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML 5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually. Please note that by deactivating cookies you may not be able to use all functions of this website.

6. CONTACT

When you contact us by email or via a contact form, the data you provide (your email address, and if applicable your name and your telephone number) will be stored by us in order to answer your questions. We will delete this data once its storage is no longer necessary, e.g. when your enquiry has been addressed. Otherwise, its further processing will be restricted if we are required by law to continue storing it.

The legal basis of the processing is your consent in accordance with Art. 6 para. 1 clause 1 lit. a GDPR.

7. COLLECTION OF PERSONAL DATA RELATING TO CONTRACTS AND PAYMENTS

We store the following personal data of customers placing an order with us:

  1. Name
  2. Address
  3. Telephone number
  4. E-mail address
  5. A different delivery address, as applicable

We use this data solely for the purpose of fulfilling the order and any necessary communication with you. These include the initiation, contracts, processing, warranty, and any refunds related to such orders. This data will be stored until the order has been completely filled. If commercial and tax law retention periods require it, certain data may be stored for up to 10 years.

The recording and processing takes place within the framework of the contract between UCA and the customer per Art. 6 para. 1 clause 1 lit. b GDPR. The further storage of the data for tax and commercial law reasons is based on legal requirements as permitted by Art. 6 para. 1 clause 1 letter c GDPR.

8. TRANSFER OF DATA TO THIRD PARTIES

We share your personal data with third parties only when it is absolutely necessary to fill your order or to preserve our legitimate interests. We also use external service providers to fill orders. Separate contract data processing contracts have been concluded with the service providers to ensure the protection of your personal data.

  • As part of hosting our server systems and administering the IT systems required for hosting, the data of website visitors, customers, distribution partners, or others may be processed by service providers based in France, Spain, Scotland, or Germany. This includes at least the following data: IP address, log files, name, first name, address, email, telephone number, birthday, account details, VAT ID number, if applicable.

9. USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies, text files that are stored on your computer and that could be used to analyse your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States. However, in the event that IP anonymisation is activated on this website, your IP address will be truncated by Google within the member states of the European Union or the European Economic Area . Only in exceptional cases will the full IP address be sent to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate the use of the website, to compile reports on the website activities and to provide the website operator with further services associated with the use of the website and the internet.

You can prevent the use of cookies by selecting the corresponding settings on your browser; however, we would like to point out that if you do this, you may not be able to fully utilise all functions provided on this website. You can also prevent the data generated by cookies concerning your use of the website (incl. your IP address) from being passed to Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com.

Please be aware that, should you delete cookies from your browser settings, the opt-out cookie may also be deleted and will need to be reactivated.

This website uses Google Analytics with the “anonymizeIP” extension. As a result, IP addresses are only processed in truncated form in order to prevent Google from identifying specific individuals’ use of the site. If the data collected about you are personally identifiable, they will be blocked immediately and the personal data deleted as soon as possible.

We use Google Analytics to analyse and regularly improve the function of our website Using the statistics and insights gained, we can improve our offer and make it more interesting for you as a user. Google has agreed to comply with the EU-US Privacy Shield, https://www.privacyshield.gov/, with regard to any personal data transferred to the USA.

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Google terms and conditions:

https://www.google.com/analytics/terms/gb.html, Overview of data protection: https://policies.google.com/, as well as the Privacy Policy: https://policies.google.com.

This website also uses Google Analytics for an analysis of visitor flows across all devices, that is carried out via a user ID (Google Universal Analytics). You can disable the device cross-analysis of your use in your customer account under “My data”, “Personal data”.

This data processing is used to measure and evaluate visitor flows on our website in order to obtain a precise overview of the visitor numbers, usage interests, and other relevant information for the organisation of our business and the design of our website. This data processing is carried out on the basis of Art. 6 para. 1 clause 1 lit. f GDPR and serves to protect our legitimate interest in the optimal presentation of our website.

10. YOUR RIGHTS AS A DATA SUBJECT

You have the right to:

  • information about the processing of your data
  • to correct or delete your data
  • restrict the processing of your data
  • object to the processing of your data
  • data portability
  • to revoke your previous consent with future effect
  • complain to a data protection supervisory authority

We hope that this information has helped you to exercise your rights. If you need more information about this privacy policy, please feel free to contact us.

Last updated: 1st October 2019